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Shipping and Returns

We Offer The Fastest Shipping and Hassle Free Returns

Shipping Information

  • FREE Standard Shipping for all subscription orders in the USA. $5 flat rate shipping on non-subscription orders.
  • Most US based orders are shipped directly from our warehouse within 24-48 hrs for your convenience and maximum efficiency.
  • Your product will arrive within 7 to 10 Business Days.
  • All International (Non-US) orders incur a $25 shipping charge which are shipped via standard US Mail and may take 2-3 weeks to arrive
  • We offer 2 Day Expedited Shipping for $12.99 and 1 Day Priority Shipping for $21.99 no matter how many items you order.
Returns Information: 
  • We offer a 100% Satisfaction guarantee or your money back. 
  • Return Policy Does Not Apply To Products Purchased with a Discount Code

 

Refund Policy

Returns/Exchanges/Subscription Cancellations

We take your happiness very seriously. If, for any reason, you are displeased with our products, we will gladly refund your money, or issue an exchange within 30 days of your purchase.
Unfortunately, If more than 30 days have gone by since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return, please send the unused portion of the product to the address below.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@glotrition.com.

Exchanges (if applicable)
We only exchange items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@glotrition.com.


Shipping
To return your product, you should mail your product to:

Glotrition Returns

3361 Boyington Drive, Suite 120

Carrollton, Texas 75006

Please be sure to note your order number on the package.

You will be responsible for paying for your own shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Subscription Cancellation

To cancel or change a monthly subscription, please log on to the account that you created when choosing the subscription option. Within your account you will find options to manage your subscription. You can adjust how often your receive product, suspend for a certain amount of time, or cancel the subscription. 

If you are still having problems with managing your subscription, please email us at hello@glotrition.com and one of our associates will adjust it for you. Or give us a call at (866) 696-4160 M-F 10am-5pm EST