Privacy Statement | Glotrition

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Privacy Statement

 

ABOUT US
Glotrition, provides this web site (this "Site"), at its discretion, as a service to its customers. This Site provides users with access to certain product information as well as online purchasing capabilities. This privacy policy discloses the privacy practices for this Site.

OUR PRIVACY PHILOSOPHY
We are committed to protecting on-line privacy and to ensuring that our customers are in control of the information that we maintain. Because we gather certain types of information about our customers, we want you to understand the terms and conditions surrounding the collection and use of that information. This privacy policy discloses what information we gather, how we use it, and how to correct or change it. Even if you are just visiting our Site, we will protect the information about your visit as described below.

INFORMATION COLLECTION AND USE
We collect information from our Site users in several ways. We will not share this information with others in ways different from what is disclosed in this Privacy Policy.

Log Files
We log your IP address, browser type, and the URLs of the web pages you visit on our Site. We also keep track of statistical information about users of our Site, such as which pages or directories are the most accessed. We use this information to administer our Site and gather broad statistical information for aggregate use only. Aggregated tracking information helps us to determine which areas of our Site users like and don't like based on traffic to those areas.  

Cookies
We utilize a standard technology called “cookies” to collect information about how our Site is used. “Cookies” are pieces of information that are placed on an individual’s computer hard drive. We use cookies to help identify you when you visit this Site to enable you to more easily communicate through this Site, to interact within this Site, to retrieve earlier sales purchases and items of interest, and to allow us to make this Site run more smoothly. The cookies contain randomly assigned user identification numbers, the country where you are located, and your name to welcome you back to this Site. Using cookie technology, we track your click path through our Site. Though this information does not identify you personally, we may use it to help customize your visit to this Site. We may also use cookies to record how many times a user has visited our Site and what pages the user has accessed. It is not our intention to use cookies to retrieve information that is unrelated to our Site. You may disallow receiving cookies at any time through your Web browser, however, you may be unable to participate in and/or use all features of this Site if you disable the cookie feature.

Account Registration Forms/Contact Us Forms
The Site allows you to send requests for information to us or to contact us. This Site also allows you to register for an account to purchase products through the Site. When you submit requests to us through the Site, or when you register for an account, we will require you to provide us with certain information about you and your company or business (your name, the name of your company, contact person name, address, and contact information such as e-mail address, telephone number, or fax number).  In addition, when registering for an account on the Site, you will be required to provide a user name and password and other basic identifying information.  

All of the foregoing information will be retained in our customer records, along with information regarding any preferences you have expressed, any information you have requested from us, and products or services you have ordered. We use the information we have collected in order to process any requests that you make to us, to contact you when necessary and to send you business information, email updates, monthly specials, and other promotional material about Glotrition, our affiliates, partners and industry. By affirmatively providing any personal information to Glotrition or its affiliates through the Site, you consent to Glotrition using your personal information for the purposes set forth herein and receiving e-mail or other correspondence regarding your account, the purpose of your information submission or other use of the Site.


Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Sharing
We are not in the business of selling or renting your personally identifiable information. However, we may share information about you with others in certain limited situations, such as:

•    when necessary to third parties who work for us in order to process your requests;
•    when you consent to disclosure;
•    by operation of law, when such information is transferred as a part of sale of assets including the assets represented by this Site; 
•    to enforce or apply Glotrition's agreements or protect Glotrition's rights;
•    to comply with law, court orders, subpoena or legal process; or 
•    as otherwise described in this privacy policy.

We employ other companies and individuals to perform functions on our behalf. Examples include hosting the Site (see "shopify" above), delivering packages, and sending postal mail and e-mail. They may have access to your personal information to the extent needed to perform their functions. 

Except for certain limited situations as described herein, we do not provide information identifying you or your company to anyone outside of Glotrition, its affiliates, and third parties who work for Glotrition and its affiliates to process your orders or otherwise provide services or information to you. We may provide aggregated data about the number of visitors who use our Site, or the most popular areas of our Site, to interested third parties so that they can learn about the operation of our Site. Aggregated data will be in anonymous group statistical form and not associated with any individual business or person.

CALIFORNIA RESIDENTS
Under California Civil Code Sections 1798.80-1798.84, California residents are entitled to the following rights regarding any personal information collected and used by us:
We will notify any California resident of any breach of the security of our system following any discovery or notification of a breach in the security wherein the California resident’s unencrypted information was, or is reasonably believed to have been, acquired by an unauthorized person.

Further, because we reserve the right to disclose a user’s personal information to any third party in our discretion, all California residents have the right to obtain what information and to whom the information was provided by Glotrition in the immediately preceding calendar year. Upon written receipt of a written or e-mail request for such information to the designated address below, we shall provide a list of any disclosures of the California resident’s personal information to any third party within thirty (30) days of the receipt of such request. The list shall include:
A list of categories of personal information provided to any third party; and
The names and addresses of all of third parties that received the California resident’s personal information within the preceding calendar year.
Such list may be in a standardized format and not specific to any individual. A California resident’s request for such information may be submitted via e-mail to info@glotrition.com or by telephone at 214-550-3590.  California residents shall only be entitled to have this information provided once per calendar year.

OPTING OUT
Users who do not wish to receive future promotional materials about Glotrition, its affiliates, or partners may opt out of receiving these communications by:
Sending us an email of your request to info@glotrition.com, or
Using this telephone number: 866-941-7669.
We will respond to appropriate requests within a reasonable time.

CHANGES TO POLICY
If we decide to change our Privacy Policy and practices, we will post those changes to our Privacy Policy on our Site in advance of the changes taking effect, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

VIEWING/CORRECTING/UPDATING YOUR INFORMATION
We want to ensure that you have access to your information and that our records are correct and up-to-date. To request a copy of your personal information, if any, that we currently have in our records and/or to correct, change, or delete any information contained in our records regarding you or your company, please: 
Send an email of your request to info@glotrition.com or
Call us using this telephone number: 866-941-7669.
We will respond to appropriate requests within a reasonable time. A request to amend data is considered inappropriate if it would result in incorrect information. Other rules may apply to updating information for entities when an employee who has access to your company password leaves your company.  

SECURITY
We take precautions to protect our users' information. Our safeguards include technical means and certain policies and procedures that our staff is trained to follow. We try to reduce the likelihood of accidental disclosures and unintended access and modification of account information, but it is impossible to eliminate this possibility completely.

When you submit sensitive information via the Site, your information is protected both online and off-line. The server that we store identifiable information on is kept in a secure environment with safety measures taken to protect your information (see "shopify" above). We also take steps to protect sensitive information offline. All of our users' information is restricted in our offices. Employees who have access to identifiable information are kept up-to-date on our security and privacy practices and what they can do to ensure our customers' information is protected.

If you register for an account to purchase products through this Site, you, your company and/or certain designated employees will receive a password, which should be kept confidential, because it is the key to access the information held by Glotrition about you and/or your company.  

APPLICATION OF PRIVACY POLICY
This Privacy Policy applies to information collected by and through Glotrition. It does not apply to third party web sites which may be linked to our Site.

CHILDREN AND PRIVACY
We do not knowingly collect information from or about children under the age of 18. This Site is not marketed towards children under the age of 18 and is not intended to be used by them. If we find that we have collected information from a child under the age of 18, we will immediately delete that information.

PROTECTING YOUR OWN PRIVACY

Please keep in mind that whenever you voluntarily disclose personal information online, that information can be collected and used by others. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information.


QUESTIONS
If you have questions or concerns about our privacy or security policies, please contact us at:
email: info@glotrition.com; or
phone: 866-941-7669